GetConnect can both help you directly and escalate an issue you have reported to Adobe Support

● Particularly useful for 'how should I approach this?' questions

● Many resources available
● Escalate Adobe Support issues
● If you are not sure, contact GetConnect

Adobe Support operates 24/7 and they can help you with issues related to Adobe Connect and related products

● Technical issues
● In-meeting support
● How-to help

● System outages



 GetConnect - 14114 Dallas Parkway, Suite 430 Dallas Texas 75254  |  Toll Free: 1 (888) 200-1831, ext. 1  |  Fax: (214) 224-0128

Issues related to your account such as payments, changes to your products etc. will typically go directly to GetConnect initially.
​● Adding or removing capacity/features
● Changing contact information
● Purchase and renewal questions
● GetConnect will liaise with Adobe




Connect Support

Choose the type of support you are looking for from the sections below.  If you are still not sure what to do then

contact​ your GetConnect representative and we can help.

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