GetConnect

GetConnect Closed in Observance of Memorial Day

admin — Thu, 23 May 2013 07:19:54 +0000

In step with Adobe’s Memorial Day closure, GetConnect will be closed for Memorial Day on Monday, May 27th and will reopen on Tuesday, May 28th. If you have a technical or support issue related to your Connect account during the holiday, please contact Adobe Support at the following number appropriate for your account:

For accounts hosted on Adobe’s server: 800-422-3623
For on-premise Connect accounts hosted on your own server(s), call Adobe Platinum Support: 866-335-2256

Adobe Featured Partner of the Week: GetConnect

admin — Mon, 20 May 2013 22:20:00 +0000

Adobe is highlighting GetConnect as one of their network of trusted partners who in addition to delivering the Adobe Connect software, they provide additional services to customers. GetConnect has been selling and supporting the product for a very long time, since the Macromedia days. Check out the Adobe blog for all the details.

Adobe Connect 9.0.3 Release

lindsi — Mon, 18 Mar 2013 12:43:54 +0000

Adobe Connect 9 Update 3 (9.0.3) addresses several important issues to increase product usability and stability. Please visit this site for more information on the new Adobe Connect Mac and Windows Add-ins. It also offers the link to the Adobe Connect 9.0.2 Add-in.

Welcome PGI Customers

admin — Fri, 08 Mar 2013 13:14:11 +0000

Welcome former PGI customers. We stand ready to assist you and look forward to hearing from you. We recently received Adobe’s Connect Partner of the Year award for North America so you have come to the right place. Just send us an email to customerservice@getconnect.com and we will take care of all your Connect needs.

NetworkWorld Ranks Adobe Connect #1 in Webconferencing Vendor Test

lindsi — Tue, 12 Feb 2013 20:06:23 +0000

Network World conducted side-by-side comparisons of eight of the leading web conferencing vendors and ranked Adobe Connect in a tie for first. The Network World web conferencing vendor test ranked the services according to four scenarios ranging from meetings of two to five people to large scale webinars.

Adobe was excited to see the areas where the review praised Adobe Connect, including the ability to host large-scale webinars calling it a “post-conferencing reporting powerhouse.” Network World also noted “Connect also has the strongest features when it came to measuring audience engagement and supporting archival meeting content.” Other areas where Network World positioned Adobe Connect above other offerings were the recording options available, including the ability to record the chats and participants names, and its mobile client, noting its “consistent user interfaces and clean look.”

In addition, the review discussed persistent URLs for Adobe Connect meeting rooms, calling them “handy when a team is working over a period of time on a set of documents.” As our customers know, this feature is also useful for setting up last-minute, ad hoc meetings.

Another area the review considered was the audio options each service provides. Adobe’s own Alistair Lee recently blogged about the Universal Voice feature, which lets users leverage VoIP or their audio provider of choice.

Adobe Connect 2012 Partner of the Year

admin — Thu, 13 Dec 2012 15:06:34 +0000

We are pleased to announce that GetConnect has been recognized as Adobe’s 2012 Adobe Connect Partner of the Year in North America. This award is a reflection of our commitment to our customer’s success and their satisfaction with Adobe Connect and GetConnect. We truly appreciate our customer’s patronage and look forward to another successful year together in 2013!

Adobe Connect Wins “Best of Elearning” Once Again

admin — Wed, 03 Oct 2012 20:17:08 +0000

Elearning! Media Group hosted their Best of Elearning! awards this year, and once again Adobe Connect has been named the 2012 winner in two categories – Best Virtual Classroom, and Best Web Seminar Solution. Even more exciting is that this is the fifth year in a row that it has come home with awards across these categories – winning Best Virtual Classroom in 2008, 2010, 2011, and 2012; Best Web Seminar Solution in 2010, 2011, and 2012; and an Award of Excellence for both categories in 2009. Adobe Presenter also earned an Award of Excellence for Best Presentation Tool this year.

More importantly is that the award winners are chosen by users of web conferencing and training products who vote via an open-ended ballot that Elearning! Media Group posts online. Adobe is honored to receive this recognition from their users, and is looking forward to delivering more award winning innovations to it’s users in the years to come.

ELearning Magazine: Adobe Connect 9 Adds New Features

admin — Fri, 03 Aug 2012 16:44:17 +0000

Elearning Magazine highlights the new features of Adobe Connect 9 in a review by Joe Ganci, President of Dazzle Technologies Corp. He says, “All in all, Adobe should be very proud of its new release. It answers many of the requests that users have been making for some time and makes it even easier and faster to conduct Web meetings, present eLearning, and lead Webinars.”

He discusses the power of Adobe Connect as a web-conferencing application, a training system and an LMS that is scalable. The features together or in the right combination make Adobe Connect a very powerful tool. He highlights how organizations are using Adobe Connect and the main features and improvements in Adobe Connect 9. Some of the more significant improvements are more control over event creation, fully customizable event microsites, customizable event landing pages, new registration options, SCORM compatibility and reporting and many more. Please visit the Learning Solutions Magazine website to read the article in its entirety.

Learn When Your Adobe Connect 9 Account Hosted at Adobe is Scheduled to Upgrade

admin — Fri, 27 Jul 2012 13:08:33 +0000

Adobe now has a web page where hosted customers can type in their account URL (hosted customers only) and see the date when their account is scheduled to upgrade to the new Connect 9.

Please CLICK HERE to access Adobe’s migration web page.

GetConnect Announces Support for Adobe Connect 9

admin — Tue, 12 Jun 2012 14:39:27 +0000

Dallas, June 12, 2012- GetConnect, a leading Adobe® Gold Solution Partner and Authorized Connect™ Reseller, announces support for Adobe Connect™ 9, the next version of the award-winning enterprise web conferencing solution from Adobe Systems Incorporated. GetConnect’s product familiarity, technical expertise and knowledge of Adobe operations will help customers in all business sectors successfully implement Adobe Connect 9.

“Our business is built on Adobe Connect; we live it, breath it – it’s all we do, and we’ve been doing it for the past six and a half years since we left Adobe to start this company. The product speaks for itself; it’s the best technology available and it just keeps getting better. Adobe has done another outstanding job with this release and we couldn’t be more excited for our customers and the future for our business”, says Greg Anderson, President of GetConnect.

Adobe Connect 9 delivers critical new capabilities supporting webinars, with an all-in-one solution that enables event managers to deliver compelling and immersive events, maximize attendance, and measure results for optimized outcomes. ELearning enhancements include SCORM content support and greater mobile learning capabilities with Adobe Connect Mobile 2.0, which brings nearly all desktop hosting and collaboration capabilities to the mobile device for complete mobile-to-mobile collaboration.

Top new capabilities of Adobe Connect 9 include:

HTML – based event pages
Template-based email triggers
Events Catalog
Monitor engagement in real time on new dashboard
Analytics powered by Adobe SiteCatalyst® technology
Increased capacity and more….

“The GetConnect team knows Adobe Connect deeply and delivers strong value to their customers as a result,” said Guillaume Privat, director of Product Management, Adobe. “With Adobe Connect 9, GetConnect can provide organizations capabilities for delivering richer, more collaborative experiences across devices, including webinars, eLearning and web meetings.”

Click here to see the Adobe Connect 9 Overview.

Click here to see Adobe’s Press Release on Adobe Connect 9 Announcement.

Click here to see a Video Tour of “What’s New with Adobe Connect 9″.