01

06.12

2:51

Announcement Affecting Connect 7.5.x On-Premise Customers

Announcement Affecting Connect 7.5.x on-premise customers:

As of June 1, 2012, the Universal Voice (UV) feature will no longer function in Adobe Connect 7.5.x with on-premise installations, which are accounts where customers have installed Connect on their own servers to run locally. This loss of functionality is due to the expiry of the Flash Media Gateway (FMG) license. To fix this issue, a FMG License patch needs to be applied. Details about the patch and how to apply it can be found here. We apologize for any inconvenience. Customers who have upgraded and are running Connect 8.x are not affected. Please contact Adobe Platinum Support at 866.335.2256 if you are running an affected on-premise account and need help, or contact your GetConnect sales rep.

Posted by admin in News / Comments Off

heartWhat Our Clients Say...

Thank you very much for your speedy and detailed support. Great customer service; a pleasure working with you!- Jane LaBranche, Training and Development Manager
Thanks GetConnect! Without your help, we could not stay on top of the technology.- Rick Gaffney, Son Set Consultants
Adobe Connect enabled us to develop a cost-effective customer training program blending live sales meetings with a continuous series of interactive webinars.- Jared Lemos, Enablence Systems
We’ve had our Adobe Connect account since July 2006 and we couldn’t live without it. The folks at GetConnect are fantastic...with their personalized support that really made a difference.- Thomas Boudrot, EdD, Oregon Health & Science University
You guys rock!- Mannix B. Dizon, Corporate Systems Administrator
I’m stoked to finally use Adobe Connect – especially with global audiences. It’s 1001% better than Live Meeting.- Lisa Cummings, Professional Facilitator

Quick Contact

14114 Dallas Parkway, Suite 430
Dallas, TX 75254
Toll Free
+1 (888) 200-1831
E-Mail: getinfo@getconnect.com

About GetConnect

When you’re ready to use the best web communication solution available today, contact GetConnect and discover how easy and powerful using Adobe® Connect™ will be for your team.

Connect with Us

GetConnect on LinkedIn
Follow GetConnect on Twitter
© 2012 GetConnect | All Rights Reserved




Site created by Next Level Marketing Communications